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MAJYKRI – PRIVACY POLICY

Majykri Pty Ltd (ACN 684 883 814) is the controller and responsible for your personal data (collectively referred to as “Majykri”, “we”, “us” or “our” in this privacy policy).

This privacy policy gives you information about how we collect and use your personal data when you visit our website, create an account and use our services. You consent to us collecting, holding, using and disclosing your personal information in accordance with this policy.

If you have any questions about this privacy policy, including any requests to exercise your legal rights, please contact us.

1. The types of personal data we collect about you

Personal data (also called personal information) means any information about an individual from which that person can be identified. We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:

  • Identity Data includes first name, last name, username or similar identifier and title.
  • Contact Data includes billing address, email address and telephone numbers.
  • Financial Data includes payment card details.
  • Transaction Data includes details about payments to and from you and other details of services you have purchased from us.
  • Technical Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, device ID and other technology on the devices you use to access our website and services.
  • Profile Data includes your username and password, purchases or orders made by you, your interests, preferences, feedback and survey responses.
  • Usage Data includes information about how you interact with and use our website, products and services.
  • Marketing and Communications Data includes your preferences in receiving marketing from us and our third parties and your communication preferences.

We also collect, use and share aggregated data such as statistical or demographic data which is not personal data as it does not directly (or indirectly) reveal your identity. For example, we may aggregate individuals’ Usage Data to calculate the percentage of users accessing a specific website or service feature in order to analyse general trends in how users are interacting with our website to help improve the website and our service offering.

2. How is your personal data collected?

We use different methods to collect data from and about you including through:

  • Your interactions with us. You may give us your personal data by filling in online forms or by corresponding with us. This includes personal data you provide when you:
    • create an account on our website;
    • use our services;
    • subscribe to our publications;
    • request marketing to be sent to you; or
    • give us feedback or contact us.
  • Automated technologies or interactions. As you interact with our website, we will automatically collect Technical Data about your equipment, browsing actions and patterns. We collect this personal data by using cookies and other similar technologies.

A cookie is a small text file that the website may place on your device to store information. We may use persistent cookies (which remain on your computer even after you close your browser) to store information that may speed up your use of our website for any of your future visits to the website. We may also use session cookies (which no longer remain after you end your browsing session) to help manage the display and presentation of information on the website. You may refuse to use cookies by selecting the appropriate settings on your browser. However, please note that if you do this, you may not be able to use the full functionality of the website.

  • Third parties or publicly available sources. We will receive personal data about you from various third parties and public sources as set out below, and these parties may be based in countries other than where you are located:
    • Technical Data is collected from the following parties:
      • advertising networks; and
      • search information providers.
    • Contact, Financial and Transaction Data is collected from providers of technical, payment and delivery services such as STRIPE.

4. Disclosures of your personal data

We may share your personal data where necessary with the parties set out below for the purposes set out in the table above.  If you reside in the UK or Europe, please note some of these parties may be based outside of these areas.

Third parties used to support the services are:

  • Data Hosting: Firebase and Heroku
  • Payment Processing: Stripe
  • Authentication: Firebase
  • IT Support and maintenance: Neorise
  • Email sending: Sendgrid

We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.

We may share your personal data with third parties to whom we may choose to sell, transfer or merge parts of our business or our assets. Alternatively, we may seek to acquire other businesses or merge with them. If a change happens to our business, then the new owners may use your personal data in the same way as set out in this privacy policy.

5. International transfers

We are a company headquartered in Australia and we may process your personal information in Australia and in other countries outside of the UK.  

If you reside in the UK or Europe and we transfer your personal data to a country that doesn’t offer the same level of data protection as UK or EU law, we’ll make sure your data is still properly protected by putting in place appropriate safeguards, such as standard contractual clauses approved by regulators.

6. Data security

We store most information about you in computer systems and databases operated by either us or our external service providers.

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.

We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

7. Data retention

We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements. We may retain your personal data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you.

To determine the appropriate retention period for personal data, we consider the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting or other requirements.

In some circumstances you can ask us to delete your data: see below for further information. In some circumstances we will anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes, in which case we may use this information indefinitely without further notice to you.

8. Your rights under the European Union General Data Protection Regulation (if applicable)

Under the European Union General Data Protection Regulation, as a data subject you have the right to:

  • access your data;
  • have your data deleted or corrected where it is inaccurate;
  • object to your data being processed and to restrict processing;
  • withdraw consent to having your data processed;
  • have your data provided in a standard format so that it can be transferred elsewhere; and
  • not be subject to a decision based solely on automated processing.

(Together, the Data Subject Rights.)

We have processes in place to deal with Data Subject Rights requests. Our actions and responsibilities will depend on whether we are the controller or processer of the personal data at issue. Depending on our role as either a controller or processor, the process for enabling Data Subject Rights may differ, and are always subject to applicable law. Please refer to the contact details section of this policy if you have a specific need for assistance with a Data Subject Rights request.

No fee usually required

You will not have to pay a fee to access your personal data (or to exercise any of the other Data Subject Rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we could refuse to comply with your request in these circumstances.

What we may need from you

We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other Data Subject Rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.

Time limit to respond

We try to respond to all legitimate requests within one month. Occasionally it could take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.

9. Contact details

If you have any questions about this privacy policy or about the use of your personal data or you want to exercise your privacy rights, please contact us at info@majykri.com.

10. Complaints

If you have a complaint about the way in which we have handled any privacy issue, including your request for access or correction of your personal information, you should contact us. Our contact details are set out above. We will consider your complaint and determine whether it requires further investigation. We will notify you of the outcome of this investigation and any subsequent internal investigation.

If you remain unsatisfied with the way in which we have handled a privacy issue, you may approach an independent adviser or contact your local privacy regulator, such as:

  • In the UK: the Information Commissioner’s Office (ICO), the UK regulator for data protection issues (www.ico.org.uk)
  • In Australia: the Office of the Australian Information Commissioner (OAIC) (www.oaic.gov.au) for guidance on alternative courses of action that may be available.

11. Changes to the privacy policy and your duty to inform us of changes

We keep our privacy policy under regular review and update it from time to time. Any changes to our policy will be published on our website. You may obtain a copy of our current policy from our website or by contacting us at the contact details above.

12. Third-party links

This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy policy of every website you visit.